Shipping Policy

Thank you for shopping with Jones Road Auty. Please read our shipping policy to understand how we deliver your fragrance orders.

Shipping Areas

• We currently ship only within the United States.

Order Processing Time

• Orders are typically processed within 1-2 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Time

• We offer standard shipping, which usually takes 3-7 business days for delivery after processing.
• Expedited shipping options may be available at checkout for faster delivery (time and cost vary).
• Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Costs

• Shipping fees are calculated based on package weight and destination during checkout.
• Free shipping promotions, if available, will be clearly stated on our website.

Order Tracking

• Once your order ships, you will receive a shipping confirmation email with a tracking number to monitor your package.

Shipping Address

• Please ensure your shipping address is complete and accurate.
• We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

International Shipping

• At this time, we do not offer international shipping.

Lost or Damaged Packages

• If your package is lost or damaged during shipment, please contact us at info@jonesroadauty.store as soon as possible.
• We will work with the carrier to resolve the issue and assist you.